Using Everfix
These terms describe the use of this website and the process for requesting independent technical support from Everfix. By using the website, you agree to use it lawfully and provide accurate information.
Quotes and service agreements
A support request is an enquiry, not a confirmed booking. Before paid work begins, we will agree the service scope, price, timing, and any relevant limitations in writing. A separate written agreement may apply to ongoing support.
Your responsibilities
You must own the device or have authority to request assistance. Back up important files before any repair or configuration work. Maintain valid software licenses and do not provide passwords, financial information, or sensitive files through the contact form.
Remote access
Remote sessions require your explicit permission. We explain the proposed work, and you may end the session at any time. Some issues cannot be resolved remotely and may require a hardware repair provider.
Service limitations
We do not guarantee that every device, file, or fault can be repaired or recovered. Any estimate depends on the information available at assessment. Third-party products and subscriptions remain subject to their providers’ terms.
Payments and cancellations
No payment is collected on this website. Payment schedules, where applicable, are agreed separately. Read our cancellation and refund policy for the general process.
Your rights and questions
Nothing in these terms is intended to exclude rights that cannot lawfully be excluded. For questions or a copy of your agreed service scope, contact support.